Behind the front desk, smiles are a few realities that rarely make it into the brochure. From how rooms are cleaned to how ...

You can book your room, pack your bags, and show up with your confirmation number in hand, but that doesn’t mean you know what’s really going on behind the front desk. While hotel employees might ...

Picture this: You’ve just checked in to your hotel room, whether that’s for a weekend business conference or a week-long vacation. You likely greeted the front desk employee, showed your ID, put down ...

If you're someone who travels frequently, you likely spend a significant amount of time in hotels. One major benefit of staying in a hotel is that housekeeping will keep your room sparkling clean ...