Unified communications as a service brings voice, text chat, meetings, and other communication technologies together into a single integrated platform. Here’s what to look for when shopping for a ...

Unified communications as a service (UCaaS) is a cloud-based communications platform that incorporates multiple communication capabilities on a single platform hosted by a cloud provider. The “as a ...

Google's place in the workspace is growing, and it's inevitable that the company will play a role in shaping the future of unified communications. I remember my very first encounter with Google. It ...

A huge factor in the drive toward unified-communications architectures is the lack of integration — and concomitant loss of effectiveness — that characterizes real-time communications tools today.