Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Tiago Paiva, CEO and founder of Talkdesk (Photo By Paul Chinn/The ...

When the World Wide Web was first unveiled to the public in 1993, it seemed poised to offer future generations limitless potential when it came to information and communication. With the advent of the ...

A business that retains its client base can often mean much more than expansion and earnings alone. Some experts may emphasize revenue when considering longevity, but a high-quality company is hardly ...

Customer relationship management and email marketing operations are more deeply interconnected than you may expect. When these systems work in isolation, businesses miss critical opportunities to ...