Pega's AI and automation-powered customer service solution helps service teams work smarter to create optimal experiences during every interaction CAMBRIDGE, Mass., Dec. 13, 2023 /PRNewswire/ -- ...
ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...
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Vonage Recognized in the Gartner® Magic Quadrant™ for Contact Center as a Service
Vonage, a part of Ericsson (NASDAQ: ERIC) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for ...
The CCaaS Magic Quadrant report has been released again, with NiCE and Genesys leading the way once more. AWS, Five9, and ...
eGain is recognized as a Visionary in Gartner's Magic Quadrant for CRM Customer Engagement Centers, highlighting its innovative AI solutions. eGain, a company specializing in AI knowledge management ...
Zoom believes this recognition highlights the strength of Zoom’s AI-first approach to communication and collaboration. AI ...
AUSTIN, Texas, Dec. 6, 2023 /PRNewswire/ -- Oracle today announced that it has been named a Leader in the 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Service, ...
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