Recently, a SaaS vendor executive asked whether his firm should adopt some aggressive revenue policies. Brian Sommer gave him earfuls about not doing it, but this executive wasn’t listening. ERP ...

It’s been a tough time for enterprise SaaS companies. These organizations raked in profits and growth during the pandemic when offices shuttered and employees moved en masse to work from home. But as ...

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and ...

When the economy cratered in 2008-2009, software vendors were not universally loved. Some of these firms exhibited behaviors that soured their customer relationships. Will their institutional memory ...

A recent Gartner report finds SaaS too immature for vendors to offer the suite of integrated ERP solutions that large enterprises need A recent report from Gartner throws a big bucket of cold water on ...

Here’s what this new playbook reveals: • The attack surface is every user. Any employee with a login can unknowingly open a ...

Charles Dickens began his famous book “A Tale of Two Cities” with this opening statement: "It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, ...

Cost-efficiency and convenience of software as a service (SaaS) systems implementation are often weighted down by concerns about where a vendor stores the data. How important is the location of the ...

In the old days of enterprise software, when companies like IBM, Oracle and Microsoft ruled the roost, there was a tendency to shop from a single vendor. You bought the whole stack, which made life ...

Every enterprise software vendor is hearing the same thing these days from their customers: “I need to cut my software licensing and pricing costs. What can you do to help me out?” “Cost reduction” is ...