Before online shopping and big-box domination, department stores were the heart of the American retail experience. In the 1970s, these stores offered everything from fashion and furniture to lunch ...

They were once the ultimate in convenience, offering everything you needed under one roof. Then the internet came along and spoiled everything for department stores. Some have managed to cling on in ...

Dining at a department store restaurant used to be a treat while shopping. Readers recall fond memories of a lost tradition ...

Can department stores evolve enough to regain relevance? It might take more than the magic of Macy’s. The reason could be encapsulated in one sobering sentence by Macy’s CEO Tony Spring: The chain had ...