Knowing what can and can't happen during the debt collection process may help you avoid costly mistakes.

I called to TSI for more information regarding an account they have for me in collections. Once they provided me with the details regarding the debt. I Informed them the information was not correct ...

Artificial intelligence offers debt collection companies the opportunity to vastly improve margins while achieving higher levels of regulatory compliance and maximizing scalability, writes Ohad Samet, ...

If you've fallen behind on a $5,000 debt and a collection agency is hounding you for payments, you might be worried about what happens next. Owing a few thousand dollars to a debt collector can put ...

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

Could your debt be reduced or forgiven? If you receive a debt collection notice, your first instinct may be to pay it and be done with it, or you may feel like ignoring it if you’re certain it’s a ...

Financial distress can cause someone to get behind on their bills. Being late by a month or two can result in late fees and other penalties. But when a debt has gone between 90 and 180 days past ...

Parked debt violates multiple consumer laws — you have rights if you're a victim. You can sue the collection agency for debt parking, but it must be within one year of the violation occurring. Check ...

The CFPB has been enforcing many federal laws protecting consumers’ credit opportunities and debt situations. For example, ...