PeopleReign Announces AI for Employee Service Innovation in Spring 2026 Platform Release

Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% ...
CMSWire

Zoom Virtual Agent 3.0 Adds End-to-End AI Resolution for Customer Service

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...
No Jitter

Zoom Launches Multiple Product Updates

From the more generalized 24/7 virtual receptionist capabilities, ZVA for Healthcare will deliver AI agent templates, custom medical dictionaries, and electronic health record integrations to help ...
Microsoft

‘How can I help you?’ An AI-powered virtual agent is guiding HP customers to faster fixes

Dishes were done. Schoolwork was complete. And the house was hushed by 10 p.m. That’s when LaChelle Porter-Ainer nestled into her Bay Area home office, opened her laptop and began following ...