What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.

Altman has said that he is “confident” that AI will first replace customer service jobs as it changes the job market.

The cost of providing tech support is high; some companies don't even bother. But I have had surprisingly good interactions with one much-maligned firm. Our team tests, rates, and reviews more than ...

A new report also suggests that half of the companies planning drastic cuts and replacing workers with AI will drop their ...

Billionaire tech boss Marc Benioff isn’t the only one replacing customer service and sales roles with AI—Klarna and Microsoft ...

STAMFORD, Conn.--(BUSINESS WIRE)--A recent survey of nearly 250 customer service and support leaders across the globe revealed five emerging trends in technology adoption and where service ...

Competition is a significant threat to any business running via the internet. Amazon alone represented nearly a third of all U.S. e-commerce sales growth in 2020. Exceeding what customers expect will ...