Rounding out the top 10 nationwide are No. 4 Sam’s Club (Walmart), No. 5 Aldi, No. 6 Costco, No. 7 Whole Foods (Amazon), No.
The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...
ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.
Customer satisfaction in retail is on the upswing, and wholesalers, such as Costco, are at the top of the list, according to a new survey. The American Customer Satisfaction Index’s (ACSI) annual ...
Avoid a service nightmare. We reveal the shop considered the worst tire retailer by customer satisfaction and highlighted the ...
Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...