I have spent a great deal of time researching, writing about and teaching the concepts of Crew Resource Management (CRM). CRM is a very interesting process that ...

If we are ever to change the tragic annual firefighter fatality and injury statistics, a different way of managing alarms needs to be identified and embraced. I am convinced that CRM “raises the ...

On Jan. 15, as reports started trickling in that a U.S. Airways plane had gone down in the Hudson River off Manhattan, the first question that entered many minds was “How many souls were lost?” But ...

Sim training most often includes cockpit resource management or single-pilot resource management. It almost never includes passenger expectation management, a critical pilot task that can interfere ...