Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Though best known for its networking and data center gear, Cisco Systems Inc. is also a major player in the contact center technology business. The company’s products support more than 3 million ...

Cisco has announced the general availability of its Lifecycle Services (LCS) to expand the offerings that help businesses, healthcare and governments get to their desired outcomes faster.

Wilmington, DE, Feb. 23, 2023 (GLOBE NEWSWIRE) -- VeeMost Technologies Holdings, Inc. formerly Global Developments Holdings, Inc. (OTC: GDVM). VeeMost, a leading provider of innovative digital ...

Even in today’s modern age, call center customer service continues to be a nightmare. Wait times can be long, customers get frustrated when caught in loops with limited and robotic chatbots, human ...

RESEARCH TRIANGLE PARK – Cisco’s continuing evolution under CEO Chuck Robbins continues with two announced acquistions that target interactive messaging and what’s called CXaaS – customer experience ...

TORONTO--(BUSINESS WIRE)--Softchoice (TSX: SFTC) today announced that it has earned the Cisco Advanced Customer Experience (CX) Specialization, an exclusive recognition of our customer success ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

Cisco is in the middle of an identity shift as it continues to increase recurring revenue from subscription-based software and services, while transitioning to the AI era, described by Cisco as a ...

Cisco and Xceed expanded on their 18 months of cooperation by enhancing their Customer Support Operation in Egypt by providing improved end-to-end customer support and employing a further 100 ...

SANTA CLARA, Calif., July 22, 2025 /PRNewswire/ --OneBill Software Inc., a leading cloud-based billing and monetization platform, today announced its integration with Cisco BroadWorks, aimed at ...