Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...