Pick a room — any room. There are lots of choices of places to stay for travelers in the U.S. In fact, there are 4.4 million guestrooms across the country, according to the American Hotel and Lodging ...

Voyat, the hotel CRM tool revealed by Ben Habbel in July of last year, is now seeing more than 500,000 new guest profiles each month, with operations in 10 different countries across the globe. The ...

REDMOND, Wash. — Oct. 29, 2008 — Microsoft Corp. today announced that Choice Hotels International Inc., one of the world’s largest hotel franchisors and the company behind such trusted names in ...

With Cendyn having been recognised as the World’s Leading Hotel CRM Technology Provider, the company is at the forefront of this rapidly emerging sector. Here Casey Munck, director of marketing for ...

Understanding the customer is becoming increasingly important to hoteliers, and so-called CRM systems can help capture guest data and automate interactions to improve guest conversion and retention.