We published a report last week about the release of Apple's new MobileMe Gallery app for the iPhone and iPod Touch. Now shortly after that, Apple has released a series of knowledge base articles that ...

Delightful a device as the iPod may be, there are times when it won’t cooperate. Here are the symptoms and cures for the iPod’s most common problems: Symptom: The iPod won’t start up. Cure 1: Check ...

iPod QuickTopic opened We have started a new QuickTopic on iPod and iTunes 2 for general troubleshooting information on these topics. Of course, you can post your iPod and iTunes questions to the ...

We recently published an excerpt from Macworld’s iPod and iTunes Superguide called Soothing a Troubled iPod. In that excerpt and ebook I outline the basics for dealing with an uncooperative iPod. But ...

Owners of iPods who receive replacement iPod devices from Apple repair processes will no longer receive devices bearing engraving, with only non-engraved models being dispatched to customers without ...

If you still have a first-generation iPod Nano, now is your chance to trade it in for one that won't overheat. Apple is providing replacements for that model due to some problems it found in the ...