AMR Research predicts that growth in the CRM market will exceed 40% per year over the next several years. That phenomenal expectation helps explain why enterprise resource planning (ERP) firms, whose ...

Finding themselves sweating in the current gloomy economic climate, companies are especially eager to harness their wild customer relationship management (CRM) data to maximize their marketing dollars ...

Customer relationship management software (CRM) is usually described in generic terms as a tool overseeing the enterprise’s interactions with customers. While this is basically correct, it fails to ...

New integration provides HIPAA-compliant insights, unified dashboards, and automated retention campaigns to help multi-location and private equity-backed practices maximize patient lifetime value ...

Editorial Note: Forbes Advisor may earn a commission on sales made from partner links on this page, but that doesn't affect our editors' opinions or evaluations. A customer relationship management ...

The market for customer relationship management (CRM) software is complex. Gartner has defined more than 80 types of CRM applications, and tracks more than 350 vendors in the space, according its ...

CRM analytics is branching across organizations to help drive customer retention and growth, especially in the financial services, retail, and telecommunications industries, according to "What's Hot ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...

Bottom line: The fastest path to greater sales and profits for cloud service providers in 2016 will be in delivering analytics, CRM, and CPQ apps that fuel new sales in their customers’ revenue ...