According to a report by CTV News, passenger rights expert Gabor Lukacs advises that travelers whose Air Canada flights are cancelled should not accept a refund, as doing so could let the airline ...

The labor crisis at Air Canada reached its peak on August 16, when the airline announced the total suspension of Air Canada ...

Air Canada flight attendants are holding a strike vote on whether to give the union a mandate for job action, with Aug. 16 ...

After talks with the higher-ups failed to produce any favourable outcome, Air Canada flight attendants have officially ...

Canadians who have been affected by preemptive Air Canada strike cancellations could be part of a new class-action lawsuit.

Air Canada was the launch customer for ITA Software's new reservation management system in 2006 and it was crucial to the airline's radical strategy to enhance its customer booking experience and ...

As the clock ticks toward a looming Air Canada flight attendant strike, Alberta passengers booked with the airline are ...

After weeks of concerns about its new reservation system heading into the holidays, Air Canada ‘s customer service phone line stopped taking calls Monday morning. As of 10:30 a.m. MST, a ...

In an effort to trim capital expenditures, Air Canada has discontinued most of its agreement with ITA Software to build a new reservations system for the airline. The project dates to 2006, when ...