Emerging practitioners are using AI not to replace human understanding, but to deepen it. They are developing new tools to ...

Several companies have signaled AI is replacing human employees and enabling workforce reductions, including HP, IBM, and Klarna.

Carey Business School experts Ritu Agarwal and Rick Smith share insights ahead of the latest installment of the Hopkins Forum, a conversation about AI and labor on Feb. 25 ...

AI agents have massive potential, but businesses still working to secure their human and machine identities are hesitant to embrace them with open arms. To move forward safely, it’s important to look ...

Can AI reduce selfish behavior? Researchers tested artificial agents in a cooperation experiment and found surprising results.

Atlassian is unveiling "agents in Jira" which gives users the ability to assign and manage work given to AI agents the same as humans.

OpenAI CEO Sam Altman defended the resource use of AI on Friday, arguing that water concerns were "fake" and comparing it to ...

In graduate school, my experimental archaeology professor told a student to create a door socket – the hole in a door frame ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Rob Garlick, Citi’s former head of innovation and technology, discusses how business leaders are investing in AI tools ...

Discover three Microsoft AI initiatives showing how human expertise and AI transform business processes, workflows, and ...